Introduction
This Privacy Policy explains how Ascending Studio Ltd ("we", "us", "our") collects, uses, and protects your information when you use our mobile applications and related services (the "App").
By using the App, you agree to the collection and use of information in accordance with this Privacy Policy.
Information We Collect
Information You Provide
We may collect information that you voluntarily provide, such as:
- Email address (for support or account-related communication)
- Any information you submit when contacting support
Automatically Collected Information
When you use the App, we may automatically collect limited technical information, including:
- Device type and operating system
- App version
- Anonymous usage data (e.g. feature interactions, crashes)
This information is used solely to improve app stability, performance, and user experience.
Payments and Purchases
The App may offer subscriptions and/or one-time purchases. All payments are processed by third-party providers such as:
- Apple App Store
- Google Play Store
We do not collect or store your payment card details. Payment information is handled directly by the respective app store according to their privacy policies.
Analytics
We may use privacy-friendly analytics tools to understand how the App is used and to improve functionality.
Analytics data is:
- Aggregated
- Anonymous
- Not used to personally identify users
Data Sharing
We do not sell or rent your personal data.
We may share limited data only:
- When required to operate the App (e.g. app store services)
- When required by law or legal process
Data Retention
We retain personal information only for as long as necessary to:
- Provide the App and its features
- Comply with legal obligations
- Resolve disputes and enforce agreements
Data Security
We take reasonable measures to protect your information using industry-standard security practices. However, no method of transmission or storage is 100% secure.
Children's Privacy
The App is not intended for children under the age of 13. We do not knowingly collect personal data from children.
Your Rights
Depending on your location, you may have rights to:
- Access your personal data
- Request correction or deletion
- Object to certain processing
You can exercise these rights by contacting us.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted within the App or on our website.
Contact
If you have any questions about this Privacy Policy, contact us:
Email: support@ascending.studio
Company: Ascending Studio Ltd